![]() ![]() I will be terminating, and picking up with a more user friendly service at the end of my billing cycle. The lack of support, and immediate help available is extremely anemic, and leaves me nonplussed. If you want to contact Spotify for a business-related reason, on the other hand, you can do so via one of the specialized online contact forms or email addresses that the company has set up for artists, advertisers, journalists, and investors. I don't care if there are a couple of other services that don't offer phone contact there are plenty that do. The company, unfortunately, doesn’t have a customer service phone number you can call. ![]() ![]() Your customers should not have to be dealing with this level of frustration with such a sophisticated service. However, I have a technical question, and I'm not emailing back, and forth rinse, and repeat. I have enjoyed your service, and saying I'm kind of a big music person is a massive understatement. I would have happily done this if someone had explained where exactly to do this. I did notice that it took your party no time at all to notice I h ad a new credit card, and needed to switch it out. You are in fact handling real currency it is not monopoly money.if monetary errors occur they need to be tak en care of immediately. You are telling me that you have the ability to run an international streaming organization, but it is out of your depths to have some hires on hand to answer paying customers pressing questions? I would like to point out to you that companies use tech experts, and customer service reps from outside the states all the time, and somehow they manage to graciously, and efficiently appease their customers on a consistent basis. For listeners, artists, brands, developers and music fans alike. Learn about features, troubleshoot issues, and get answers to questions. Help with Refund a Charge Help with Account Access Help with Dispute a Charge Help with Cancel Account Help with Streaming or Download Trouble Help with something else Help from a Real Person If our free tools aren't enough, we partner with a BBB-accredited US company with live tech support experts available 24/7. This is absolutely ridiculous, and seemingly unethical. Here to help Find out how to set up and use Spotify. ![]()
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